Thank You for shopping at Dream Big Promotions.
If you are not entirely satisfied with your purchase, we're here to help.
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
ITEMS NOT ELIGIBLE
Items that have been personalized and do not have any defects and are perfectly usable.
Sale Items are not refundable
How To Return Your Item:
Please first contact us about your return via telephone or email, then send the items to this address:
Dream Big Promotions
1265 Carlsbad Village Drive, Suite 100
Carlsbad, CA 92008